How often have you said, “I just couldn’t get anywhere with that buyer (or seller)? We just weren’t talking the same language”? You’ve probably heard that comment often.
This course teaches you practical, proven ways to deal with problems and expand your communication skills
Take this course and learn how to handle situations like this or similar, appropriately and keep yourself out of trouble.
Objectives: After taking this class students will be able to:
• Effectively respond to the needs of buyers and sellers
• Develop an effective communication skill set
• Describe the communication process
• Identify the elements of verbal and non-verbal communication
• Understand the different styles of listening
• Identify barriers to communication and how to overcome them
CANCELATION/NO SHOW FEE:
No Show Fee – Any member who is registered for a non-paid event and fails to attend without proper cancellation notification will be assessed a No Show fee. Any member, who is registered for a paid event, has not paid by the registration deadline and fails to attend without proper cancellation *notification will be assessed a No Show fee in addition to the event fee.
Cancellation of Registration – Members registered for paid events who do not properly cancel* prior to registration deadline will not be eligible for a refund.
*Proper cancellation is written notification sent to the Association prior to the registration deadline. Written notification may be by email or note delivered to office.
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